Shipping Policy for Kanisha Love Threads:
- Cash on Delivery (COD) Option: We regret to inform our customers that Cash on Delivery (COD) is currently unavailable. We apologize for any inconvenience caused. However, we offer various secure and convenient payment methods for your online orders.
- Delivery Fees: Customers are required to pay delivery fees for orders below Rupees 1000. The delivery fee will be added to your total order amount during the checkout process. We strive to keep our delivery fees as reasonable as possible to provide you with a smooth shopping experience.
- Delivery Locations: At present, we deliver our products only within India. We are continuously working to expand our reach and offer international shipping in the future. We appreciate your understanding regarding this limitation.
- Shipping Timelines: We make every effort to ensure that your order is processed and dispatched within the shortest possible time. Once your order has been confirmed and payment has been successfully processed, please allow 1-3 business days for order processing. The estimated delivery time will vary based on your location within India. We partner with reliable courier services to ensure timely and secure delivery.
- Order Tracking: Once your order is dispatched, you will receive a confirmation email with a tracking number. This tracking number can be used to monitor the progress of your shipment. You can easily track your order on our website using the provided tracking number.
- Delivery Confirmation: Upon delivery of your order, our courier partner will require a signature as proof of receipt. If you are unavailable at the time of delivery, our courier partner will make reasonable attempts to reach you or leave a notification for re-scheduling the delivery.
- Returns and Exchanges: For information regarding returns, exchanges, or refunds, please refer to our dedicated Return Policy page on our website. We strive to provide a seamless and hassle-free experience for all our customers.
Please note that this shipping policy is subject to change at our discretion. We encourage our customers to review the policy periodically to stay informed about any updates. If you have any questions or concerns, please feel free to contact our customer support team for assistance.